Customer Service

  • Shipping & Orders
  • Returns & Exchanges
  • Contact Us

The Beauty Box ships to the Continental U.S and International addresses. Please use our shipping calculator on the checkout page to calculate the shipping and tax to your country. We offer FREE U.S shipping on orders over $50. We provide flat rate shipping of $5.95 on all U.S orders. Please allow 3-7 business days for delivery on U.S orders. The Beauty Box makes every effort to ensure that all of the merchandise featured is in stock. In the rare instance that a selected item is out of stock, you will be notified by a staff member. You will not be charged for the out of stock item.



The Beauty Box is dedicated to bringing you an unparalleled shopping experience from start to finish. If you're not completely satisfied with your purchase, we accept refunds within 7 business days from receipt. Please note that original shipping fees are non-refundable. Please allow 7-10 business days for the refund to process. If you would like to exchange any item for another, please email us at: with your order number and items you wish to exchange. Exchanges are accepted within 7 days of receipt. Shipping fees for exchanges are the sole responsibility of the customer.



If you have any questions or concerns regarding your order, please email us at or give us a call at (818)-761-8200

We are here to help! Happy shopping!